- Consistently provide quality testing services that conform to customer and regulatory requirements.
- Ensure that all personnel are competent and qualified for the tasks they perform, and that all personnel familiarize themselves with quality system documentation in order to implement the policies and procedures in their work.
- Professionally and effectively perform testing services to produce accurate and precise results.
- Consistently comply with ISO 17025 to ensure quality testing services, and to continually improve the effectiveness of the Quality Management System.
The laboratory will achieve this by,
- always meeting the requirement of ISO/IEC 17025:2005
- ensure all tests and calibrations of equipments are carried out in accordance with standard methods.
- implement continual improvement initiatives and make best use of management resources.
- work closely with our customers in seeking to establish the highest standards for product quality and on-time delivery
- test report to be issued to customers within three working days
- ‘Z’ score in Proficiency Testing and Inter laboratory comparison to be less than or equal to 2.
